EFFECTIVE DATE: June 1, 2018
PLEASE READ THIS PRIVACY STATEMENT AND NOTICE OF PRIVACY PRACTICES CAREFULLY.
Contact and Electronic Communication
You may also contact Us at:
P.O. Box 107
Huntsville, Alabama 35804
Types of Information Collected and How it is Collected
Personal Information We Request From You and Background Checks
Certain areas of the Sites (e.g. creating a user account whether as a Worker or Workplace (as such terms are defined in the Terms of Service)) will require You to provide personal information to Spur. That personal information may include Your name, phone number, e-mail address, mailing address, zip code, username, password, credit card information, social security number, birth date, criminal history, bank account information, citizenship status, previous work experience, education background, and federal employment identification number. As part of the hiring or account registration process, Spur or its affiliates may require You to provide a copy of Your driver’s license, passport, military ID, or other personal identification card.
We or Our designated agents or representatives may request background information about You, including available personal information, from a consumer reporting agency in connection with Your request to use the Site for work purposes. The Fair Credit Reporting Act (the “FCRA”) defines such a report, including investigative consumer reports as defined under the FCRA, as a “Consumer Report”, and all inquiries are limited to information that affects Your performance of potential Jobs (as such term is defined in the Terms of Service) through Our Site. All requests are conducted in accordance with applicable laws, including the FCRA. We use an outside agency for this screening: Inflection Risk Solutions, LLC dba GoodHire P.O. Box 391403 Omaha, NE 68139, Phone: 1-888-906-7351 Fax: 650-362-1933. As a result, GoodHire may obtain a Consumer Report on You as a user of the Site.
In addition, some Workplaces may have additional background check requirements that they may require of You before accepting You as a Worker. Such Workplaces may share the information they collect about You through their own background checks with Us and other third parties, including, without limitation, government and regulatory agencies, according to the terms of the specific Workplace’s background check. We do not control the Workplace’s criteria for collecting or sharing of the information the Workplace collects about You through its separate background checks; please carefully review the terms and conditions of any Workplace’s separate background check required of You.
Spur may also use this personal information in other ways, such as to provide You with information about Services and offers that may be of interest to You, to seek follow-up from You about Your experiences with Spur or as otherwise disclosed to You at the point of collection. Where required, Spur will seek Your express consent to send such messages, including when sent by e-mail or other type of commercial electronic message. This consent is sought by Spur, P.O. Box 107, Huntsville, Alabama 35804. You may withdraw Your consent by using the “unsubscribe” link located at the bottom of such messages You receive from Spur, or by contacting Spur at the email or postal address listed in Your applicable user agreement.
Other Types of Information We Collect
Spur also gathers certain information about Your work preferences, how You use Services, Your availability, the use of Spur’s Sites, including the number of unique visitors, the frequency of visits, how users interact with the Sites, user experience preferences, IP address, and other information that may help Spur improve the customer experience, mitigate fraudulent activity, and comply with legal requirements. Such information may include, but is not limited to, the following:
When You visit Spur’s Web sites We automatically collect and store certain information in Our server logs. This type of information includes details of how You interacted with Our Sites, Services, or applications. It may include information such as: IP address, Unique Device Identifier, or CallerID/ANI (Automatic Number Identification) information, content of Web pages, transaction with APIs (Application Program Interface), transactions with IVR (Interactive Voice Response) systems, activity and content of visitor interaction with call center representatives; application usage activity, hardware information, hardware and system settings, browser type, browser language, the date and time of Your request, referral URL, etc.
A cookie is a small, data file that is managed by Your Web browser or other application and stored on Your local system. Spur uses session and persistent cookies to, among other things, identify Your computer during a particular interaction and analyze Your behavior during a particular visit. Most Web browsers provide You with the ability to accept or decline cookies, as well as to be warned each time a cookie is being sent. If You choose to decline cookies, You may not be able to fully use Spur’s Sites, Services, or applications.
Pixel tags, also known as Web beacons, help Spur better manage user experience and content tracking. Pixel tags are tiny graphics with a unique identifier, which provide a similar function to cookies and are used to track user interaction with content provided by Spur or an affiliate organization. In contrast to cookies, which are stored on a user’s computer hard drive, pixel tags are embedded invisibly within content. The small size and transparency of pixel tags are not intended to deceive content recipients, but minimize distraction.
Third Party Data Sources
Spur may leverage external data sources in order to provide context and background on the users of its Sites, Services, or mobile applications in order to improve customer experience, mitigate fraud or malicious activity, or comply with internal company and external regulatory requirements.
Do Not Track and Third Party Advertising Cookies
Do-Not-Track is a public-private initiative, http://www.w3.org/2011/tracking-protection/, that has developed a technical “flag” or signal that an end-user may be able to activate within their browser software to notify Web sites that they do not wish to be “tracked” by third parties as defined by the initiative. The initiative, however, has not reached a consensus as to exactly what technical or other actions those parties receiving the signal should take. As a result, Do-Not-Track has not yet been standardized and most Web sites, including Spur Sites, do not alter their behavior or change their services when they receive a “do-not-track” flag or signal. You can, however, make decisions about Your privacy and the advertisements You receive.
Some of the ads You receive on Sites are customized based on predictions about Your interests generated from Your visits to different Sites. This type of ad customization is sometimes called “online behavioral” or “interest-based” advertising.
As an alternative to the opt-out, You can also elect to block all cookies from first parties (such as Spur) and from third parties (such as entities involved in advertising) by using the cookie blocking options built into Your browser software. Please note, however, that if You do decide to block cookies, some parts of Spur’s Sites may not function correctly.
Retention and Deletion of Personal Information
Spur will retain Your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and Your consent to such purposes(s) remains valid with respect to claims data and to file claims related to insurance coverage after termination of Spur’s relationship with You. When personal information is no longer needed or legally required, it will be permanently deleted or de-identified so that it can no longer be associated with a specific individual.
Use of Personal Information
In addition to any of the previously mentioned uses of personal information, Spur may use Your information collected on the Sites for such purposes as: (a) helping to establish and verify Your identity; (b) activating and maintaining Your account; (c) contacting You to offer Service updates and notices, promotional notices and other information about Services or other services available from Spur or its affiliates; (d) providing You with Services You have requested or authorized; (e) responding to Your questions, inquiries, comments and instructions; (f) improving the Sites by solving technical problems, calculating overall usage statistics, internal marketing and promotional purposes, Service development and content improvement; (g) taking good faith steps to enforce terms and conditions; and (h) maintaining the security and integrity of the Sites and Spur’s systems.
Sharing and Disclosure of Personal Information
Primarily, We may share or disclose Your personal information in the following instances:
- To fulfill a service to You. For example, if You e-mail Us a question, We may use Your e-mail address to process Your request and respond to Your question.
- To provide the Services to You. We will disclose Your contact information as necessary to Workers that You request for Jobs so they may contact You to provide the Services. As set forth in a separate written agreement between You and Us.
- To offer You products from Our affiliates, strategic partners, agents, or from third-party marketers and other unaffiliated parties that We believe may be of interest to You, or to assist such parties for research, administrative, and/or business purposes. These parties are obligated by contract to only use the information they are provided for the purposes specified by Spur.
- To complete Your purchase of the Services. If You choose to make a purchase of one of Our Services, We may ask You for Your credit card number, billing address, and other information in connection with completing such purchase, and We may use such information to fulfill Your purchase. We may also provide such information, or other personal information provided by You, to unaffiliated third-parties to complete Your purchase (for example, to process Your credit card). These third-parties are contractually bound to use the information provided only for the purposes specified by Spur.
- To pay You. If You become a user of Spur, We may ask You for Your bank account and other necessary information to transmit Your earnings to You. We may also provide such information, or other personal information provided by You, to unaffiliated third-parties to complete Our payment to You. These third-parties are contractually bound to use the information provided only for the purposes specified by Spur.
- To comply with law, or in the good faith belief that such action is necessary to conform to the requirements of law, or comply with legal process served on Us, and to protect and defend Our rights or property, including Our rights and property and Our services, or act in urgent circumstances to protect the personal safety of You and Our other visitors.
- We may use anonymized or general information derived from the data We collect from You and aggregate it with information from Our other customers and visitors (“Non-Identifiable Aggregated Data”) for Our business purposes, including without limitation for analyzing customer needs and improving Our Services, and We will own all right, title and interest in any such Non-Identifiable Aggregated Data. Your data may be co-owned by third parties unaffiliated with Us.
- To protect against fraud and potential fraud. We may verify the information You provide to obtain Our Services through third parties who are contractually prohibited from using any information We provide to them for any purpose not specified by Spur. In the course of such verification, We may receive additional personal information about You from such services. In particular, if You use a credit card or debit card to purchase services with Us, We may use card authorization and fraud screening services to verify that Your card information and address match the information You supplied to Us, and that the card has not been reported as lost or stolen.
- To market Our Sites, Services, and mobile applications. We may use the information You provide in Your profile, such as Your name, picture, the date You created Your account, Your employment and/or education history, previous Jobs You have completed or submitted, ratings of other users, and self-description in Our marketing materials to third parties.
Also, circumstances may arise where, for business reasons, We may decide to reorganize, or divest all or part of Our business through sale, assignment, merger, acquisition, bankruptcy proceedings, or We may acquire a new business. In these circumstances, personal information may be shared with the actual or prospective purchasers or assignees, or with the newly acquired business.
People Under the Age of 18
Security of Information
Credit Card Processing and Data Security
Monitoring and Enforcement